Instant Celebration | Help Center

How can you edit your chosen design in the design studio for either a 'theme sticker frame' (parties, wedding, birthday, baby) or a 'Design your own' stickerframe? You can have a look at the instruction video or check our general questions & answers to see if yours is amongst them.

  • How can I change my text settings?

    When you click on a word, piece of text or simply somewhere on a 'Design your own' sticker frame, a toolbar will appear with text options to change the font, size or colour.

  • Can I change the language?

    Yes, in the upper right corner you’ll find the “language” button to choose one of the offered languages.

  • What is the red border around my design?

    The red border is called “Bleed”. Your text should be placed within the red border to make sure you don’t see a white cutting edge or miss part of your design.

  • Can you remove the Instant Celebration logo in the footer?

    No this is not possible.

  • How can I see the end-result of my personalised design?

    In the upper right corner of the toolbar click preview. This will give you a product image and an exact impression of your design of what you’re going to buy.

  • Is it possible to zoom in and out on the product.

    Yes, you can. On the bottom right side, you’ll find a button + and – to zoom in and out.

    The advanced editor has more options and only works in combination with the design-your-own sticker frames. You can have a look at the instruction video or check our general questions & answers to see if yours is amongst them.

  • What is the use of “Smart Guides”?

    Smart guides help you to align all items (centre, left, right, etc.).

  • What’s the use of “Autofill"?

    With “Autofill” you can randomly fill all empty picture boxes on your sticker frame once you first uploaded them in the section “upload your image or logo”.

  • “Background” menu,

    You can choose one background image per front or back side. Drag your image and drop to place it. On the left side of the toolbar is a category button to select a specific category and see a wide range of options.

  • “Scrapbook” menu,

    You can choose one or many of the scrapbook items to pimp up your design. You can place as much scrapbook items as you like; it’s your creation. Drag the image and drop to place it. On the left side of the toolbar is a category button to select a specific category and see a wide range of options.

  • "Mask" menu,

    After you have chosen a background and added it to the sticker frame, you can choose a mask. Then drag and drop the mask to place it. On the left side of the toolbar is a category button to select a specific category and see a wide range of options.

  • Can I undo my last step?

    Yes, you can. There are buttons (arrows) in the toolbar to undo and redo your last action.

  • Customer Service

    No cancellation & no right of withdrawal

    If you have placed an order in error we ask you to contact our customer service team as soon as possible. We will do our best to assist you in any way we can. Just send a message to support@instantcelebration.com or call our support desk.

    Please note! As we produce and deliver your personalised sticker frames in a fully automatic process, it’s highly unlikely that we can cancel your order on time. Also, we cannot make any changes what so ever (address, size, colours or designs) once your order has been placed!

    As we produce and deliver personalised sticker frames according to your own edited text, details and/or uploaded images (so fully customized), there is no right of withdrawal and no refund. Please read our terms and conditions for further information.

    Complaints procedure

    Of course we hope you are absolutely happy with your personalised sticker frames. But in the slight chance you might have a complaint about our product or service, then please send us an email to support@instantcelebration.com or fill in the form on the contact page and send us your question or remark. We will contact you as soon as possible, but ultimately within 14 days after your complaint has reached us. We will do our utmost best to offer you an adequate and satisfying solution within our means. However, if you still feel not satisfied with the offered solution, then you can always send your complaint to the Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/).


  • Payment & Coupon Code

    We accept iDEAL, Klarna Afterpay, Visa, Mastercard, Maestro, American Express, Cartes Bancaires, CartaSi, PayPal, SEPA Banktransfer and Sofort Banking. Payments are taken securely online at the checkout stage.

    Instant Celebration accepts the following safe and secure online payment methods:

    • iDEAL – iDeal is a trusted and easy way of paying online within the Netherlands. You pay within a secured mobile banking app or internet banking environment of your own bank.
    • Klarna Afterpay – Paying with ‘Klarna Afterpay’ is easy and safe. You can simply make an account in the Klarna App or online and inform Klarna of the way you want to pay and when it suits you during a payment period of 14 days. Klarna Afterpay is for now only available for customers in the Netherlands, Germany, Austria and Finland.
    • Visa, Mastercard / Maestro, American Express, Cartes Bancaires, CartaSi – Using one of these credit cards as your payment method is very easy. You only have to enter your card details and authorize the payment. Just make sure you enter your correct card details online.
    • PayPal – You can pay anywhere online. All you need is your email address and password. And it’s even easier with PayPal Express using One-Touch to enter all your details at once to finalise your order, including your shipping address.
    • SEPA Banktransfer – SEPA (or the Single Euro Payments Area) is the new format for cross-border Euro bank transfers. SEPA aims to make cross-border Euro transfers within this area equivalent to a domestic transfer within your own country.
    • Sofort Banking - SOFORT Banking is a trusted and easy way of paying online. SOFORT Banking is used in 8 European countries and is available in Germany, Austria, The Netherlands, Switzerland, Italy, Spain, Belgium and Poland.

    Coupon code:

    Occasionally we will distribute a coupon code to give clients a nice discount. You can enter this code in the “coupon code”-bar just before finalising your order either in the shopping cart and have an early checkout with PayPal Express, or in the last step of the check-out page before you click on the button “Pay now”. When you enter the coupon code and click on “Apply”, the discount will automatically be subtracted from your total amount and the new price will appear on the screen. Once you have paid you will receive an order confirmation by mail.


  • Prices

    Prices

    Instant Celebration sticker frames can be ordered per package of a minimum of 40 pieces up to a maximum of 180 pieces. Do you need more quantities? No problem! Once you have saved your design in your account, you can easily put the same or any other saved design in your shopping cart over and over again for as many pieces as you would like and pay all items at ones.
    Prices and quantities are displayed below. You can choose the preferred quantity in your shopping cart and preferably change it, before you start the check-out process.
    We only sell sticker frames, so if you need Instax film or camera, please check WHERE TO BUY INSTAX.

    All our prices are noted including VAT (of 21%). And within Europe all orders are free of shipping. You can find more details about shipment and delivery at “Delivery”.

    INSTANT CELEBRATION sticker frames (excl. film)
    WIDEprice
    40 pieces €40,00
    60 pieces €50,00
    100 pieces €67,50
    120 pieces €83,50
    180 pieces €120,00
    SQUAREprice
    40 pieces €37,50
    60 pieces €43,50
    100 pieces €57,50
    120 pieces €73,50
    180 pieces €103,50
    MINIprice
    40 pieces €30,00
    60 pieces €40,00
    100 pieces €50,00
    120 pieces €55,00
    180 pieces €75,00

  • Happiness Guaranteed

    At Instant Celebration, we pride ourselves on the outstanding quality of our products. From high-quality paper to high-level printing.

    With regards to your order Instant Celebration does not proofread, change or edit any of your content. Therefore, it is very important that you have checked your design in the preview before finalising your order. That way you know exactly what your sticker frame will look like once it has been printed.

    Legal guarantee is provided to all the produced and personalised sticker frames you buy at Instant Celebration. Legal guarantee means that our product is and should be what the client in all honesty may expect of it. As we produce the customized sticker frames on high-quality paper with high-level printing machines, we strive to
    100% Happiness with all our clients and hope you will have a great party! Whatever you’re celebrating…make it one to remember!


  • Newsletter subscription

    If you would like to receive information on first-hand about new designs of Instant Celebration, designs of new designers, new features in the online editing tool, cool additional celebration products or an upcoming discount (coupon code) you simply cannot refuse, then please subscribe to our newsletter! Simply subscribe with your email address and you’ll receive a heads-up once in a while.


  • Choose a theme

    Instant Celebration personalised sticker frames are made for INSTAX film in the size MINI, SQUARE and WIDE. This ready-made template can be used for parties, wedding, birthday, baby and any other special occasion. Just add your special message and you’re ready to party!


  • Login in to my account


  • Design your own

    Instant Celebration personalised sticker frames are made for INSTAX film in the size MINI, SQUARE and WIDE. Create your own dazzling design in this blank template by uploading your own pictures or logo, choose one of the fun backgrounds, scrapbook items or create a shape with the mask option. Select one of the smart font types to suit your style. No limitations, so get wild!


  • Delivery

    Order:

    Ordering in our online store is easy and convenient​​​​​​​.

    You can either "choose a theme" sticker frame from one of our themes (parties, wedding, birthday, baby) which you can simply customize by editing your own text, or you can choose a “design your own” sticker frame which you can design in the advance editor. Use all your creativity including uploading images or logo. Once you have finished designing we advise you to check your design in the preview (which is located in the upper right corner).

    You can easily save your design in your account. Always make sure you have logged into your account first. The shopping cart will give you an overview of your saved design(s), however you can still return to the editor to edit your design and/or check it in the preview. From the shopping cart you can proceed to the check-out page, where you can finalise your order within three simple steps and ultimately pay it and receive an order confirmation with a link to review your invoice and print it for your own convenience.

    Delivery:

    Instant Celebration for the EU market is distributed from the Netherlands. It takes 2 business days to process and print your order.

    Depending on your country within Europe, the delivery time and costs are displayed in the table below. Please note that orders placed during the weekend or on (official) holidays, will be processed on the next business day. If we are unable to ship your goods within this timeframe we will inform you whenever possible.

    All orders will be sent by PostNL including track & trace. As soon as your package has been dispatched you will receive an email which includes a tracking number for your order with a link to track your package, whenever you want to check on its progress. Please note that the tracking number only becomes active and shows the progress of the package when it has entered the designated country. All sizes and even the maximum quantity of our sticker frames will be sent in a small parcel which will fit into your mailbox. So, you do not necessarily have to stay home to receive the package.

    Of course Instant Celebration will wrap your parcel with greatest care, but in case of damaged or lost goods you will first need to contact PostNL
    by phone (+31-(0)88 - 22 55 621) or online: https://www.postnl.nl/klantenservice/probleem-klacht/klacht-indienen/online/formulier/

    Country Delivery time Delivery costs
    Austria 7 business days Free of charge*
    Belgium 6 business days Free of charge*
    Czech Republic 8 business days Free of charge*
    Denmark 9 business days Free of charge*
    Finland 8 business days Free of charge*
    France 7 business days Free of charge*
    Germany 6 business days Free of charge*
    Greece 9 business days Free of charge*
    Italy 7 business days Free of charge*
    Luxembourg 6 business days Free of charge*
    Netherlands 4 business days Free of charge*
    Norway 9 business days Free of charge*
    Poland 9 business days Free of charge*
    Portugal 7 business days Free of charge*
    Spain 8 business days Free of charge*
    Sweden 7 business days Free of charge*
    Switzerland 7 business days Free of charge*
    United Kingdom 6 business days Free of charge*

    The above transit times are an estimate for Packet Tracked items after handover to PostNL.

    Factors that can affect the transit times:

    • * Local holidays
    • * Customs handling in the destination country
    • * Strikes or other unforeseen events in the destination country
    • * Delivery to rural areas may take longer


  • Sign up to a new account


  • My account

    How to change my e-mail address?

    Log in to your account to change your settings.

    Lost password?

    Did you lose or forgot your password? You can reset it with a few simple steps..

    How do you treat my personal data?

    We will carefully handle your personal data according to General Data Protection Policy. For more information, check out our Privacy Policy.

    How long will my data be kept?

    We will carefully handle your personal data according to General Data Protection Policy. For more information, check out our Privacy Policy.

    How to delete my account?

    Log in to your account and go to your settings to delete your account.

    Where are my designs stored?

    Designs are being saved at our serverpark, all the photo's you upload are being stored at amazon servers. Fully protected.


  • Themes

    Our designers have created some awesome themes for you. Have a look and get inspired.


  • My designs

    Why do I have to pick a size?

    Instax film comes in three different sizes: Wide, Square and Mini. In order to get frames for the right size, you choose your size before you start designing.

    What size do I need?

    That depends on the type of Instax camera and size of Instax film. Have a look at your camera or film package and see what size is mentioned (wide, square or mini). That is the size you should pick before you start designing.

    What’s the difference between themes and design your own?

    Our designers have created some awesome themes for you. When you 'Choose a theme' sticker frame you can only personalize the text on that frame. When you choose a 'Design your own' sticker frame, you can completely edit and design the frame any way you like, starting with a blank frame.

    How does the editor work?

    When you visit the editor, you first get to see some clear instructions about how to design your frame.

    Can I make more than one design?

    Sign up for an account and you can save up to 10 designs! Share them with friends and decide later which one to order.

    Can I buy more than one design in one order?

    Yes, you can purchase several designs in one order. In the shopping cart you can add another design by clicking on the button 'Keep shopping', which leads you back to the homepage to 'Choose a theme' or 'Design your own' sticker frame. This next design will automatically be added to the other design(s) and shows a new calculated total amount of the sum of all orders.

    Where can I find my designed flyers?

    In your account you can save your designs. Log in to your account and go to My Designs. Or at the footnote of the homepage go to My Designs and log in to your accout and see an overview of the designs you saved earlier on.


  • Where to buy

    Start designing right away and pay at the check-out. Do you need film or a camera? These products are available in our webshop as well. Also, Instant Celebration and other Instax products can be bought at our resellers.


  • How the editor works?

    theme


  • How the sticker frame works?


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