Order & Delivery

Order:

Ordering in our online store is easy and convenient​​​​​​​.

You can either "choose a theme" sticker frame from one of our themes (parties, wedding, birthday, baby) which you can simply customize by editing your own text, or you can choose a “design your own” sticker frame which you can design in the advance editor. Use all your creativity including uploading images or logo. Once you have finished designing we advise you to check your design in the preview (which is located in the upper right corner).

You can easily save your design in your account. Always make sure you have logged into your account first. The shopping cart will give you an overview of your saved design(s), however you can still return to the editor to edit your design and/or check it in the preview. From the shopping cart you can proceed to the check-out page, where you can finalise your order within three simple steps and ultimately pay it and receive an order confirmation with a link to review your invoice and print it for your own convenience.

Delivery:

Instant Celebration for the EU market is distributed from the Netherlands. It takes 2 business days to process and print your order.

Depending on your country within Europe, the delivery time and costs are displayed in the table below. Please note that orders placed during the weekend or on (official) holidays, will be processed on the next business day. If we are unable to ship your goods within this timeframe we will inform you whenever possible.

All orders will be sent by PostNL including track & trace. As soon as your package has been dispatched you will receive an email which includes a tracking number for your order with a link to track your package, whenever you want to check on its progress. Please note that the tracking number only becomes active and shows the progress of the package when it has entered the designated country. All sizes and even the maximum quantity of our sticker frames will be sent in a small parcel which will fit into your mailbox. So, you do not necessarily have to stay home to receive the package.

Of course Instant Celebration will wrap your parcel with greatest care, but in case of damaged or lost goods you will first need to contact PostNL
by phone (+31-(0)88 - 22 55 621) or online: https://www.postnl.nl/klantenservice/probleem-klacht/klacht-indienen/online/formulier/

Country Delivery time Delivery costs
Austria 7 business days Free of charge*
Belgium 6 business days Free of charge*
Czech Republic 8 business days Free of charge*
Denmark 9 business days Free of charge*
Finland 8 business days Free of charge*
France 7 business days Free of charge*
Germany 6 business days Free of charge*
Greece 9 business days Free of charge*
Italy 7 business days Free of charge*
Luxembourg 6 business days Free of charge*
Netherlands 4 business days Free of charge*
Norway 9 business days Free of charge*
Poland 9 business days Free of charge*
Portugal 7 business days Free of charge*
Spain 8 business days Free of charge*
Sweden 7 business days Free of charge*
Switzerland 7 business days Free of charge*
United Kingdom 6 business days Free of charge*

The above transit times are an estimate for Packet Tracked items after handover to PostNL.

Factors that can affect the transit times:

  • * Local holidays
  • * Customs handling in the destination country
  • * Strikes or other unforeseen events in the destination country
  • * Delivery to rural areas may take longer



EMAIL US

Send us an email! Our team of friendly representatives is here to help you